Reasonable Expectations

Baristas are often the subject of much complaining from leadership. "They just don't get how hard it is" we hear them say. We talked about this last week in the Shift Break "Understanding and Bitterness". Baristas however, are also just as likely to construct the same type of unreasonable expectations of owners and leaders that they don't want put upon them.  Today we are going to be chatting about the barista's role in all this and continuing to emphasis the need for mutual empathy, boundaries, and communication.  Related episodes: Understanding and Bitterness Who you are & What you Do   031 : Essential Advice for New Baristas : Tips to help you successfully navigate and thrive in your new coffee career   044 : Navigating Mistakes and Failure : Best Practices for overcoming the problems we bring with us to the cafe   077 : How you can Happen to your Career w/ Scott Anthony Barlow : A frame work for finding the right work 111 : Self Care 101: Taking care of yourself while taking care of others 125 : Confidence in Conflict w/ Kwame Christian : A framework for Compassionate Curiosity Visit our Sponsors! Elevated batch brew and so much more! Ground Control Cyclops Brewer   The best espresso machines in the world! www.lamarzoccousa.com