When Experience is a Liability
Keys To The Shop : Equipping Coffee Shop Leaders - A podcast by Chris Deferio

Don’t hire someone with experience! At least that is what I hear quite often. The idea being that you won’t have to untrained old habits. I many people’s mind experienced employees are more of a pain than they are willing to deal with. But where does this assumption come from? Is this a fair rule to have for hiring? I honest don’t think so. The truth is that experience is only a liability in the hands of certain people. On today’s Shift Break we will be exploring just how experience can turn into a liability and how to approach baristas with experience in a fair way. Related episodes: 235 : 4 Tips for Training your Staff 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017 121 : Working from Your Strengths w/ Strengths Finder Guru, Lisa Cummings 031 : Essential Advice for New Baristas : Tips to help you successfully navigate and thrive in your new coffee career 018: Hiring, Culture, and the Future of your Shop For consulting reach out to: [email protected] Visit our sponsors! Elevated batch brew and so much more! Ground Control Cyclops Brewer The best espresso machines in the world! www.lamarzoccousa.com