Everything You Need for JTBD (Jobs to be Done) for Founders & Product Designers
Conscious Tech with Sera Tajima - A podcast by Sera Tajima

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The most comprehensive guide on the internet for Jobs to Be Done (JTBD). Join Conscious Tech: https://seratajima.substack.com/ ⚡️(00:00:00) Introduction(00:00:40) Why companies are dying quicker(00:01:53) Why I like JTBD(00:02:45) People are trying to progress in life(00:03:37) The process of creative disruption(00:04:39) Customers inadvertently lie(00:05:30) JTBD theory and practice(00:09:05) Examples of 3 dimensions(00:10:48) Tony Ulwick's 9 tenets of JTBD(00:12:22) Incorporate JTBD into Your Process(00:13:59) Investigate beyond the superficial layer(00:16:06) 1. Define your market(00:17:15) 2. UX Research(00:22:59) 3. Synthesize your research(00:23:41) 4. Map the job(00:24:22) 5. Identify customer needs (example with ChatGPT and Claude)(00:25:29) 6. Create JTBD statements(00:26:28) 7. Ideate solutions(00:27:12) 8. Prioritization and planning(00:28:19) 9. Design and test(00:29:19) 10. Refine and measure impact(00:30:17) Bob Moesta's Case study(00:32:52) FAQ___________________________________________________________I'm Sera Tajima, Climate Tech Advisor & Investor. 🤙I talk about: → Product Growth Strategy (Growth, Design, AI)→ Climate Tech→ Venture CapitalConnect for more good energy ⚡️➕ Conscious Tech Newsletter➕ LinkedIn➕ YouTube➕ Tiktok➕ AdvisingBecome a sponsor: [email protected]