112. Modern Support at Scale

TECHtonic: Trends in Technology and Services - A podcast by Technology & Services Industry Association - Fridays

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Business Technology

In this episode of TECHtonic, TSIA’s Thomas Lah talks with Teradata’s Alex Console about how his team is transforming enterprise support through AI, automation, and data-driven strategies to deliver always-on availability, measurable value, and a smarter customer experience.