TECHtonic: Trends in Technology and Services
A podcast by Technology & Services Industry Association - Fridays
120 Episodes
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117. The AI Economics™ Experts React to What Enterprise Tech Isn’t Saying Out Loud
Published: 1/9/2026 -
116. The AI Last Mile: How AptEdge Is Redefining Enterprise Support
Published: 12/5/2025 -
115. Accomplishing Field Service Excellence with Trust, Transparency, and Delivery
Published: 11/21/2025 -
114. When AI Becomes the Strategy, Not the Tool
Published: 11/7/2025 -
113. What AI-Native Startups Teach Us About Enterprise Evolution
Published: 10/24/2025 -
112. Modern Support at Scale
Published: 10/10/2025 -
111. AI, Customer Success, and the Blurring Lines of Services
Published: 9/26/2025 -
110. Rewriting the Rules of Work with Workday AI
Published: 9/12/2025 -
109. The Future Belongs to Adaptive Expertise
Published: 8/29/2025 -
108. Boring AI That Wins Big in the XaaS World
Published: 8/15/2025 -
107. AI Isn’t Just a Feature It’s a Go-to-Market Strategy
Published: 8/1/2025 -
106. No Seats Just Value as Docusign Redefines Customer Success
Published: 7/18/2025 -
105. End of the Gut: AI Is the New Sales Instinct
Published: 7/4/2025 -
104. The Future of the Office is Intentional
Published: 6/20/2025 -
103. No Hype Just Stategy Real Lessons From Deploying AI in the Enterprise
Published: 6/6/2025 -
102. Quoting the Future: AI, CPQ, and the PS Profit Revolution
Published: 5/23/2025 -
101. TSIA World INTERACT - Four Forces Changing Tech Business Models
Published: 5/9/2025 -
100. Highlights From the Best of TECHtonic
Published: 4/25/2025 -
99. From Cost Center to Value Driver: The New ES Reality
Published: 4/11/2025 -
98. IBM & AI: Redesigning Support for the Future
Published: 3/28/2025
Join host Thomas Lah as he discusses shifts in the ever-changing technology industry with tech executives, researchers, and thought leaders who share their experience and provide their perspective and data on what companies should do to stay relevant, be profitable, and succeed.
