Keys To The Shop : Equipping Coffee Shop Leaders

1019 Episodes

1. 183 : Exploring Diversity w/ Phyllis Johnson

   Published: 10/28/2019
2. 182 : Founder Friday! W/ Alec Tod of Indie Coffee Roasters, Indianapolis, IN

   Published: 10/25/2019
3. The Customer Service Pro is not Always Right

   Published: 10/23/2019
4. 181 : Organizational Self-Knowledge

   Published: 10/21/2019
5. Systems as Care

   Published: 10/17/2019
6. 180 : A Conversation W/ Rugid Grind Founders, Brian Washington and Averett Barksdale

   Published: 10/15/2019
7. Sink or Swim

   Published: 10/10/2019
8. 179 : What you MUST Know About Employee Culture w/ Stan Slap

   Published: 10/7/2019
9. 2 Qualities of Quality Baristas

   Published: 10/3/2019
10. 178 : Training Masterclass w/ Emma Haines of London School of Coffee and Caffeina Consulting

    Published: 9/30/2019
11. 177 : Founder Friday w/ Jonathan Pascual of Taproom Coffee and Beer in Atlanta, Georgia

    Published: 9/27/2019
12. Should You be Behind the Bar Right Now?

    Published: 9/26/2019
13. 176 : Harnessing Emotions at Work w/ Andrea Hoban of Oji Life Lab

    Published: 9/23/2019
14. The Counterbalanced Barista

    Published: 9/19/2019
15. 175 : How to Keep your Cool : A Fridge, Cooler, and Ice Machine Masterclass w/ Luke Peterson of The Maintenance Department!

    Published: 9/16/2019
16. I've Got Your (bar) Back

    Published: 9/12/2019
17. 174 : Saying Yes to Business Opportunities w/ Kyle Wells of Torpedo Coffee & Close Quarters

    Published: 9/10/2019
18. Your Customer's Relational Baggage

    Published: 9/5/2019
19. 173 : 5 Areas of Focus for Retailers

    Published: 9/3/2019
20. Your Peers are not your Customers

    Published: 8/29/2019