1019 Episodes

  1. The Acceptance of Dysfunction

    Published: 2/20/2019
  2. 138: Joseph A. Rivera on Organic Acids & the Importance of Coffee Science : We learn a bit about organic acids, caffeine, the importance of coffee science and quality

    Published: 2/18/2019
  3. Feedback Culture : Making feedback a part of what you do not just something you sometimes do

    Published: 2/14/2019
  4. 137 : Essential Books for your Professional Development Vol. 2 : Five Books that will teach you team building, management, entrepreneurship, managing your manager, embracing your coffee shop as a comm

    Published: 2/12/2019
  5. Approving Delegated Work: The overlooked element that keeps the cafe up to standard

    Published: 2/7/2019
  6. 136 : Nourishing the Barista's Soul : A conversation with Deb Kaminski of Pacific Natural Foods : Supporting baristas, learning coffee, product development, feedback, excellence, knowing your worth in

    Published: 2/5/2019
  7. Your Bird Box : Tuning in to the under-appreciated expertise of the customer

    Published: 1/30/2019
  8. 135 : Staying Motivated in the Midst of Difficulty : Principles and perspectives on healthy growth, finding the right motivation, and being inspired where you are

    Published: 1/29/2019
  9. 134 : Founder Friday! w/ Jeremy Zhang | M2M Roasters & Uni Uni , Nanjing, China : 2x Chinese Barista Champion and coffee entrepreneur, specialty coffee in China, hiring and training, keeping standard

    Published: 1/24/2019
  10. Curbing their Enthusiasm : How we put a damper on the customer's experience and what to do instead

    Published: 1/24/2019
  11. 133 : 5 Keys to Successful Wholesale w/ Sarah Richmond : How to set up an incredible wholesale program, servant leadership, mission driven values, integrity, team building, systems and operations, min

    Published: 1/22/2019
  12. Icing on the Cake: Competitions vs. the Shop

    Published: 1/17/2019
  13. 132 : Baristas Speak! Vol. 3 : Conversations form Coffee Champs Nashville! w/ Adam JacksonBey, Kat Melheim, & Kristina Jackson : Barista career, leadership, industry impact, overcoming challenges

    Published: 1/15/2019
  14. Communicate, Duplicate, Repeat : Key habits that make information stick

    Published: 1/10/2019
  15. 131 : The Strong Women of Coffee w/ Laura Gonzalez : Behind the project giving a voice to the amazing women that make up our industry , challenges women face in coffee, and some practices to adopt to

    Published: 1/8/2019
  16. The Conversational Reality of Your Business : Thought on how to approach creative projects in the new year

    Published: 1/3/2019
  17. 130 : Anne Nylander | Training Principles for Specialty Coffee Professionals : Breaking down Anne's new book that helps trainers and educators conduct effective sessions and grow as professionals

    Published: 1/1/2019
  18. 129 : Founder Friday! : Casey & Jeremy Miller of The Mud House / St. Louis, MO

    Published: 12/28/2018
  19. Accurate Reflection : A very important end of year challenge and encouragement to the Keys to the Shop community

    Published: 12/27/2018
  20. 128 : Terry's Top 10 w/ Terry Ziniewicz : How not to Kill you Espresso Machine : Best practices to give your machine a long life from a man with a life time of machine knowledge, preventative maintena

    Published: 12/25/2018

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A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.